Assessor Resource

CHCAGE012
Provide food service

Assessment tool

Version 1.0
Issue Date: May 2024


You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Check each meal against order documentation prior to delivery. 
Check the diner’s name and other details against documentation. 
Assemble food for delivery in a manner that minimises handling. 
Complete meal component assembly and check for accuracy according to organisational policies and procedures. 
Refill beverage receptacles and prepare required utensils according to organisational policies and procedures and the needs and preferences of the diner. 
Reheat meals in accordance with food safety regulations. 
Deliver meals and beverages within the designated timeframe and as agreed with the diner, in a manner that reflects the importance of the dining experience. 
Replace missing and incorrect meals and beverages according to the needs of the diner. 
Provide the diner with assistance as outlined in individualised plan, in accordance with scope of own job role and organisational policies and procedures. 
Observe, document and report concerns and changes in dining behaviour according to organisational policies and procedures. 
Collect serving-ware and utensils after the diner has finished eating. 
Maintain an environment and atmosphere conducive to enjoyment of the mealtime for all diners. 
Check trays for foreign objects and report according to organisational policies and procedures. 
Remove items safely and return dirty serving-ware, utensils, beverage utensils and receptacles for cleaning. 
Maintain stock of clean beverage utensils. 
Seek and report on diner feedback regarding satisfaction with meals according to organisational policies and procedures. 
Report insufficient food or fluid intake to supervisor or health professional according to organisational policies and procedures and within scope of own job role. 
Read and follow the organisation’s food safety program. 
Maintain clean clothing and personal protective equipment and ensure personal hygiene and infection control requirements are met. 
Report personal health conditions that impact on food preparation and take action according to organisational policies and procedures. 
Recognise and report hygiene and food hazards that may negatively affect health and safety of self or others, according to organisational policies and procedures. 
Maintain the workplace in a hygienic condition and report cleaning, sanitising and maintenance requirements according to organisational policies and procedures. 
Maintain hygienic storage and select environmental conditions that avoid contamination of food. 
Handle food hygienically and in accordance with organisational manual handling procedures. 

Forms

Assessment Cover Sheet

CHCAGE012 - Provide food service
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCAGE012 - Provide food service

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: